Questions, answered.
What does TouringMate actually do? +
It is a touring platform for artists in Germany. Route tours with real fan data, build GEMA-ready setlists, and audit your GEMA payouts to recover royalties you were never paid.
How does the GEMA audit work? +
Upload your ABR statement CSVs and we cross-reference them against your tour calendar. The matcher flags missing gigs, tariff mistakes and unmatched Musikfolgen down to the cent — then generates the Reklamation PDF to claim what you are owed.
Is it really free? +
Yes. You can audit and manage one artist for free, with no credit card required. If you manage multiple artists or a team, contact us for a roster plan tailored to you.
How long do I have to claim missing royalties? +
Under German law you generally have three years before the Verjährungsfrist hits. TouringMate helps you find and file claims before that deadline expires.
Is my financial data safe? +
TouringMate is engineered by a Swiss company. Your data is encrypted, strictly confidential and handled in a 100% GDPR-compliant way.
Where can I get help? +
Email us any time at info@touringmate.com and a real person will get back to you.
Still stuck? Reach us at info@touringmate.com.